Frequently Asked Questions
Everything you need to know about our handcrafted furniture.
What materials are used in your tables?
We exclusively use sustainably sourced solid hardwoods, including walnut, oak, and reclaimed barn wood, finished with eco-friendly, VOC-free oils.
How long does it take to receive my custom order?
Since each piece is handcrafted to order, our current lead time is typically 6 to 8 weeks for construction, plus 1 week for white-glove delivery.
Do you offer international shipping?
Currently, Rustic Roots Tables ships exclusively within the continental United States and Canada to ensure the structural integrity of our wood during transit.
How do I maintain and clean my rustic wood table?
Simply wipe with a damp microfiber cloth. Avoid harsh chemical cleaners; we recommend using our proprietary wood wax every 6 months to maintain the luster.
What is your return policy for custom furniture?
Because custom pieces are built to your specific dimensions, they are non-returnable. However, we offer a 100% satisfaction guarantee on craftsmanship and structural integrity.
Does the table require assembly upon arrival?
Most of our dining tables are delivered via white-glove service, meaning our team will handle the assembly and placement in your room of choice.